Privacy Policy

Last Updated: August 2026
This Privacy Policy explains how DB Venues & Events ("we", "us", "our") collects, uses, processes, and protects your personal data when you use our free venue sourcing services or interact with our website.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For the purpose of the UK Data Protection Legislation, we operate as an independent Data Controller regarding the information you provide to us.

www.dbvenues.com website is owned by DB Venues & Events, you must read this Privacy Policy before using our website.

1. THE DATA WE COLLECT ABOUT YOU
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
Identity Data: First name, last name, job title, and corporate entity/employer name.
Contact Data: Business email address, corporate telephone number, and mobile number.
Event Data: Details regarding your prospective events, including preferred dates, guest numbers, budgets, catering requirements, and any specific notes or preferences you share in your brief.
Technical & Usage Data: we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
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2. HOW WE COLLECT YOUR DATA
We use different methods to collect data from and about you, including:
Direct Interactions: You may give us your Identity, Contact, and Event Data by filling out forms on our website, sending us an event brief via email, or corresponding with us by phone.
Third Parties or Publicly Available Sources: We may receive personal data about you from various public sources, such as your company’s public website or LinkedIn profile, to verify your business identity.
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3. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To Perform Our Contract / Service With You: To process your event brief, source prospective venues, negotiate rates, and present appropriate shortlists.
Legitimate Interests: Where it is necessary for our legitimate business interests (e.g., managing our relationship with you, keeping our commercial records updated, and growing our business), provided your interests and fundamental rights do not override those interests.
Compliance with Legal Obligations: Where we need to comply with a legal or regulatory obligation in the UK.
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4. DATA SHARING AND DISCLOSURES
Because our service is entirely free to you, our business model relies on introducing your event requirements to third-party venues to secure quotes and earn commission.
Sharing with Venues: By instructing us, you explicitly acknowledge and agree that we will share your Event Data and basic Contact Data with prospective venues and necessary hospitality suppliers solely for the purpose of obtaining availability, pricing, and proposals on your behalf.
Independent Controllers: Once we transfer your data to a prospective venue, that venue becomes an independent Data Controller of your information. They process your data in accordance with their own privacy policies. We are not responsible or liable for any data breaches or non-compliance committed by third-party venues.
Professional Advisors & Authorities: We may share data with our professional advisors (lawyers, accountants), HM Revenue & Customs (HMRC), or regulatory authorities if legally required.
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5. INTERNATIONAL DATA TRANSFERS
We primarily store and process your data within the UK. However, if you request an event brief for a venue located outside the UK (e.g., in Europe or the US), we will need to transfer your data to venues in that specific country to fulfill your service request. By submitting an international brief, you consent to this necessary transfer.
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6. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorised way. We limit access to your personal data to those employees and agents who have a business need to know.
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7. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For inactive clients, we generally retain basic identity and contact logs for up to 6 years following our last interaction to comply with UK tax and commercial record laws.
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8. YOUR LEGAL RIGHTS
Under the UK GDPR, you have rights in relation to your personal data, including the right to:
Request access to your personal data (a "data subject access request").
Request correction of any incomplete or inaccurate data we hold about you.
Request erasure of your personal data ("the right to be forgotten"), subject to certain legal restrictions.
Object to processing or request the restriction of processing of your data.
Request the transfer of your data to another party.
Withdraw consent at any time where we are relying on consent to process your data.
If you wish to exercise any of these rights, please contact us using the details below. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
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9. CONTACT DETAILS
If you have any questions about this Privacy Policy or our data protection practices, please contact us at: hello@dbvenues.com